Requote Problem

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Paul Taylor

06 June 2011 13:17

Hi Guys,

When I Requote a case, Im missing one of the original question pages that was shown in the original creation of the case. It's a conditional page but based on the values it should be shown but isn't.

Any thoughts?

Cheers

Paul

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  Colin Kippin 06 June 2011 13:19

  Hi Paul,

  There are some issues with this facility where there a trigger questions on subsequent questions or pages.

  We are aware of this and will investigate for a future release.

  Colin

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  Paul Taylor 06 June 2011 14:05

  Hi Colin,

   

  Thanks for the reply. However, this is mission-critical for the launch of this new scheme. Can it be looked at as a matter of urgency please? Please advise.

   

  Cheers

  Paul

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  Colin Kippin 06 June 2011 14:31

  Hi Paul,

  This is a new feature and still has some limitations and issues to resolve.

  These will be addressed in a future release - I cannot give you a more accurate timescale at this time.

  Regards

  Colin

   

   

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