Colin Kippin

1. Community
2. SchemeServe Answers
3. How does the system know which Insurer excess to pickup

Hi Jon, At present Claims Excesses are created with a Scheme / Insurer combination. We not presently cater for an additional level of Risk Group although if you have a specific Insurer for this sec...

• View comment
• Colin Kippin
• Created 29 June 2011 11:21
• 0 votes

1. Community
2. SchemeServe Answers
3. ITHC Live. Household Buildings and Contents ID1150

Hi Julie, This one needs to be a support ticket as its reporting a hard error that we need to investigate. Please put one on and i will get Rob to look at it Colin

• View comment
• Colin Kippin
• Created 30 June 2011 10:09
• 0 votes

1. Community
2. SchemeServe Answers
3. Add "Login Now" button to "username already in use" warning.

Hi John, It could perhaps be a little clearer - can you please put this on the Features Form Thanks   Colin

• View comment
• Colin Kippin
• Created 01 July 2011 15:52
• 0 votes

1. Community
2. SchemeServe Answers
3. How can the address lookup automatically close when an address is selected

Hi Brian, This may be a browser issue - I have just tested in Chrome and Firefox and its fine - the list of addresses closes after selection - what Browser and version are you running ? Regards   C...

• View comment
• Colin Kippin
• Created 12 July 2011 08:21
• 0 votes

1. Community
2. SchemeServe Answers
3. How can the address lookup automatically close when an address is selected

Hi Brian, I have just re created this on your site in Chrome but on another site using the same question type the list closes - most strange This is a bug so I will now create a support ticket for ...

• View comment
• Colin Kippin
• Created 12 July 2011 11:08
• 0 votes

1. Community
2. SchemeServe Answers
3. How can the address lookup automatically close when an address is selected

Hi Brian, Looks like it might be an IE issue only although it seems fine in version 7 Please promote this to a Support Ticket and we will undertake an investigation. Just to clarify are you saying ...

• View comment
• Colin Kippin
• Created 12 July 2011 10:10
• 0 votes

1. Community
2. SchemeServe Answers
3. What are the conditions used to determine who gets an email when an agent adds a note?

Hi Jon, The email notification from the agent to you will go to your Contact Us E Mail address as set up in My Company, Website Have you checked in there ? Regards Colin

• View comment
• Colin Kippin
• Created 13 July 2011 11:16
• 0 votes

1. Community
2. SchemeServe Answers
3. Can we have an address look up facility withn Schemeserve and what are the costs?

Hi Laura, If you already have an account then on the My Company, Website Tab enter ; The Webservice URL which will be : http://ws.epostcode.com/uk/postcodeservices.asmx The Webservice Username - Yo...

• View comment
• Colin Kippin
• Created 17 June 2011 12:57
• 0 votes

1. Community
2. SchemeServe Answers
3. Can we have an address look up facility withn Schemeserve and what are the costs?

Hi Laura, You can indeed, we have a number of clients using this. We use ePostcode - you should be able to see their costings on the web. If you decide to take this route we then set up an account ...

• View comment
• Colin Kippin
• Created 17 June 2011 09:41
• 0 votes

1. Community
2. SchemeServe Answers
3. Can we have an address look up facility withn Schemeserve and what are the costs?

Hi Laura, Here is a link that you should find useful. http://www.epostcode.com/ Colin  

• View comment
• Colin Kippin
• Created 17 June 2011 09:55
• 0 votes