Is it possible to show an additional field when 'no lookup response' from DVLA Lookup?

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Richard Thorne

13 May 2013 10:04

is this possible?

We have tried using IF DVLA is BLANK then show this question in triggers but this doesnt seem to work.

Is there another way do this?

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  Richard Thorne 13 May 2013 10:05

  The additional field/qyestion would be to input vehicle details manually

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  Rob Symonds 28 May 2013 08:46

  Hi Richard,

  It's not currently possible to do this, you can only stop the quote getting submitted if it's not valid by using the "Limits" when you are editing the DVLA question.

  It's something that would obviously be useful so we'll keep it in mind for a future release.

  For now though I think you'll have to have another question "Do you need to enter your vehicle details manually?" Yes / No
  and then trigger the manual input fields based on that answer.

  Thanks,

  Rob.

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