Trying to add a broker commission rate on docs

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Natalie Williams

17 August 2012 14:43

Can you please let me know if it is possible (and how) to show a broker commission rate on documents.

I can get to it via reports but cannot seem to get it on docs.

I am trying [Commission_846_IndexLevel0_rate]% as an example. 

Thanks

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  Rob Symonds 20 August 2012 09:56

  Hi Nat,

  Did you try _Rate (capital R) ?

  ## [Commission_846_IndexLevel0_Rate] ##

  Thanks,

  Rob.

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  Natalie Williams 20 August 2012 13:13

  Yep.  Tried adding everything I could think of.

  I cannot show the amount (Result) or the percentage (Rate).

  I just get a blank space. Actually that isn't even true, I don't even get a space.

  Thanks

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  Rob Symonds 20 August 2012 13:31

  Can I have a case number please?

  It worked on the one I tried it out with.

  Thanks,

  Rob.

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  Natalie Williams 20 August 2012 15:37

  DOA

  Case -removed-

  Document = Quotation summary Full

  Thanks

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  Rob Symonds 20 August 2012 16:25

  Hi,

  Ahh, this is a little tricky to explain without going into detail.

  Basically just wrap the token with hashes, ## [Commission_846_IndexLevel0_Rate] ##

  I've tested it on that document and it works fine now.

  Thanks,

  Rob.

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  Natalie Williams 20 August 2012 16:47

  There is no end to your talent !

  Thank you.  Again.

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