Avatar

Michaela Butcher

  • Total activity 24
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 1 user
  • Votes 1
  • Subscriptions 16

Activity overview

Latest activity by Michaela Butcher
  • Avatar

    Michaela Butcher created an article,

    ** RESOLVED ** Expiry date issue for post 01/03 policies

    The issue with the expiry dates of policies that incept from 1st March 2019 onwards has now been resolved and the fix has been made live. Any records created before today will need to be reviewed a...

  • Avatar

    Michaela Butcher created a post,

    Record notes - both regular view and aggregator

    When requoting a normally created quote, or submitting a renewal through the aggregator, any notes on the previous record are lost. Is there any way for these to be retained in the latest record cr...

  • Avatar

    Michaela Butcher created a post,

    Aggregator

    On the final page can the all insurer's responses be shown, regardless of whether a premium is returned, or if the quote is referred or declined for any of the insurers.

  • Avatar

    Michaela Butcher created an article,

    SchemeServe Service Interuption

    Hello, SchemeServe was interrupted for a few moments this morning. Everything is working but we continue to investigate the root cause.  

  • Avatar

    Michaela Butcher created an article,

    September SchemeServe Update

    We are pleased to announce that SchemeServe LABS has been updated already and the LIVE site will be updated Tuesday night (5th) with the following new features and updates: New Features You can now...

  • Avatar

    Michaela Butcher created an article,

    Helpline number 01223 850741

    We have been experiencing some issues in the last few days with the helpline - the number will ring when you call it, but it cannot by answered by us. We are working with our service provider to re...

  • Avatar

    Michaela Butcher created an article,

    IPT Rate changes come into force 1st June

    The IPT rate within a scheme can now be updated using a more simplified version of the rules that are currently in effect. This simplified format can now be applied because HMRC has not imposed a t...