On the claims tab we use the data for all of our claims reporting.
It has just come to light though that staff have added a large number of claims when they are reported, but do not "Accept" the claims until the claim is accepted by underwriters. So, we have a number of claims on the system that never materialised into actual claims.
The claims tab does not show whether the claim has been Accepted or not.
Could you please add another column to the claims tab called "Accepted" and have a Yes/No (or whatever you feel would be a better naming convention).
I hope that makes sense?
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