22nd April 2020 - UPDATE AT 12:00
The SchemeServe phone system is not currently working - should you have any queries can you please submit a support ticket in the normal manner and we will get back to you as soon as possible.
This page will be updated when our phone service is back up and running.
22nd April 2020 - UPDATE AT 12:53
Out telephone service provider's systems are down - they are working on fixing the issue but are unable to offer a timescale.
As above, please submit any queries by way of a support ticket in the normal manner.
22nd April 2020 - UPDATE AT 14:52
Our telephone service provider advises that our telephone lines should be restored by 4.30pm today - they have experienced a major power outage at their datacentre.
22nd April 2020 - UPDATE AT 17:30
Our telehone provider has advised that our lines should be back in service shortly - we are now able to make outbound calls but still cannot receive inbound calls. Please accept our apologies for the continued inconvenience.
22nd April 2020 - UPDATE AT 19:00
Our telephone lines are now back in service. Should you still experience issues calling us please notify us via a support ticket so that we can ask our telephone service provider to check our lines.