User Defined SMTP Server

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John Levett

31 August 2011 09:56

We have had difficulty in making the SPF record stop the emails being marked as SPAM. It would be better if the user could define their own SMTP server so that this did not happen as the MX records would match.

 

We have followed:

http://wiki.schemeserve.com/index.php?title=Preventing_mail_being_marked_as_spam has stopped the issue for some emails but others with stricter settings are not getting the emails at all.

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  Adam Bishop 31 August 2011 14:47

  Hi John,

  Many thanks for raising this.

  In fact, your message has triggered an investigation here and we've made a couple of DNS changes which we think may make a diference to your delivery rates.

  I'd be interested in working with you here to see if we can get these up to 100% for you using the inbuilt SchemeServe SMTP servers.

  The changes we've made will take at least 24 hours to take effect, do you have specific recipients that you can retry tomorrow?

  Best wishes,

   

  Adam

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  Adam Bishop 01 September 2011 09:09

  Hi John,

  One of the AOL recipients that was failing I can see has now succeeded on your SchemeServe site.  If you have any further problems please raise a ticket and I'll help you investigate.

  Best wishes,

   

  Adam

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  Adam Bishop 01 September 2011 09:15

  PS We've updated our article on SPF records and using custom domain names for email this morning, see:

  http://wiki.schemeserve.com/index.php?title=Preventing_mail_being_marked_as_spam

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