Aggregator style quote comparison page
Completed
Currently, when multiple insurers are used in SchemeServe with a single insurer, the cheapest quote is automatically chosen by the software during the Get Quote process and the premium displayed to the user.
We could give SchemeServe users the option to switch off 'Choose the Cheapest', by going to Scheme Editor >> Aggregation options and then unticking “Automatically choose the cheapest premium rather than giving users a choice”.
Then, for schemes on which choose-the-cheapest is not explicitly enabled in the Scheme Editor, customers could choose which premium they want to proceed with.
*See attached screenshot of how this new page might look.
All existing schemes within SchemeServe would be bulk updated to have the new option ENABLED but new schemes created from now on will have the option DISABLED by default. This will therefore not affect existing customers unless they make an edit to this tickbox, but new customers will see aggregation by default.
We would also need a way to choose which policy document was displayed to the user when choosing package, presumably via the Scheme Editor.
Agg.png
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Hi, thanks for your updates.
The new Get Quote (released today) has cleared some of the obstacles before we could consider this feature so it's back on our radar again. However, we have recently had requests from users for a more sophisticated version which has made me reconsider how this feature should work. I'd quite like to get your feedback on it if I may?
Essentially, the suggestion was made that this feature would not work for schemes that use risk groups unless 'packages' could be assembled, where a given insurer choice for a specific risk group could be tagged to belong with a specific insurer in another risk group.
For instance, consider a scheme with two risk groups called Main and LegalExpenses. In the first risk group I have 3 options for my main insurer, either Aviva, Brit or NIG. In the second risk group I have 3 options for my legal insurer, this time Chaucer, Aviva and NIG. I might want it so that my clients can buy either:
1. Aviva buildings insurance with Aviva Legal; or
2. Aviva buildings insurance with Chaucer Legal; or
3. NIG buildings insurance with Chaucer legal.
In this case I would want to prevent their buying:
4. NIG buildings insurance with NIG legal; or
5. NIG buildings insurance with Aviva legal.
This is a shallow example but hopefully you get the idea; some users might not want all combinations to be possible. Since all insurers are currently available for all risk groups in SchemeServe, in my example all 4 insurers mentioned would have their rating matrices run for both riskgroups and the any non-referring quotes would have to become possible combinations that in this new feature the client could select. That would mean that the user could select also options 4 and 5 which we might want to avoid.
I'm wondering whether there is a simple and elegant solution out there that might prevent our having to build an editor for creating packages, prior to adding a user-choices between quotes.
Any thoughts would as ever be greatly appreciated!
A
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Hi Adam
Tricky....
Perhaps you could use a new option of "Get Insurer" in the rule builder - If Group1 = NIG And Group2 = NIG Then "Refer". This would then block the result being displayed?
The downside is that you could have issues that you would have to build so many rules? For more complex associations could the condtitional matrix be used in a nested format of IF X AND (OR Y,Z) Then Refer. This does not seem so elegent from a server load point of view as the engine would run the quote option and then be blocked?
Do the Risk Groups have a hierachy? If so you could have a list of:
If Primary = Aviva allow Secondary =Aviva or Chaucer or NIG
If Primary = NIG allow secondary = Chaucer
If I think of anything else I will post.
Again this could be in the conditional matrix as this functionality would not reasonably be used by "casual" users.
John
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Hi John,
Thanks very much indeed for this. I think the referral approach maybe could help us in the interim though the question of what order risk groups are rated has come up a few times recently, so maybe it's something we need to think about. I shall ponder and get back to you.
Jon (Collis), did you have anything to add or any ideas for how we might work around this?
Best wishes and thanks,
Adam
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I think you would need to change the way you select insurers, it is currently done by scheme level but this needs to be done by risk group within the scheme. I think this will give a good basis to work on. You could then have a option in the scheme editor to link certain insurers and not others. I think this would be fairly straight forward for the casual user and enable all users to benefit. If of interest let me know and I draw a diagram to elaborate. -
Hi Jon,
Back when we were last discussing this in 2011 you offered to draw a diagram of how this would work at Risk Group level in the editor(s). Could you produce this? It would be very useful to see what you were thinking. I'm guessing that cover options would be handled via the questions and only the insurers shown which offered that option? (I.e. refer if option not available for that insurer).
Best wishes,
Adam
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Hi Adam,
This is definitely something we would like to see added. We currently have two insurers that offer the same insurance but at different premiums with different covers. It would be great if when someone ran a quote through the system both insurers products appeared.
Kind Regards
Ben
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Taking on board Ben's comments we have a similar proposition... we may have 2 - 6 different providers offering the same core product but with different policy wordings/cover and premiums... and additional covers for office, D&O, Liability would only be provided by one provider for each. The customer then gets a choice very similar to your original idea. Perhaps start simply as planned allowing you to get this idea off the ground and look to enhance it at a future date.
Adam, what do you think?
Release... any idea??
Thanks
Martin
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Hi all,
We've now finalised a spec for this feature. We have fought to keep it simple so no one has a headache setting it up though the natural complexity means there's quite a bit of work here. I'd like to get this scheduled in, am just looking for some comments from users here so we can properly guage the interest from SchemeServe community and beyond.
If you're interested, please do add a comment here! Please ask colleagues to add a positive comment too, even if they're not yet a SchemeServe client... if this feature is going to be something important we'll expedite it!
Best wishes,
Adam
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Likewise... for MFL as mentioned above we have a singular core product (Professional Indemnity) with 2 providers and plans for others to come on board... plus the option to cross-sell other products such as D&O, Cyber and Office. However the cross- sell products would have a single provider for each.
Core Product:
Provider A
Provider B
Provider C
Provider D
Cross-sell products:
Office - Provider A
D&O - Provider E
Cyber - Provider F
Hope this make sense?? If not feel free to give me a call.
Many thanks
Martin
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This feature has now entered private BETA testing. SchemeServe customers who are interested in Aggregation, please send us a private support ticket here: http://support.admnetwork.com/tickets/new Look forward to hearing from you!
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